Once your order has been placed online, you'll receive a confirmation email from us right away, so you’ll know we have received it in store. From then you will get email updates when your order is out for delivery and once it has been delivered. We want to make sure you feel confident and informed every step of the way. If you ever have any concerns or need updates, feel free to reach out—we're always happy to help!

Our cut-off time for placing orders is 1pm Monday - Friday and 10am Saturday, to ensure we have enough time to carefully craft and deliver your bouquet with the quality and attention it deserves. We know life can get busy, so if you're ever unsure or need assistance, don't hesitate to reach out—we're here to help make the process as easy as possible for you

While we can’t guarantee an exact delivery time, we do our best to accommodate requests within a specific time frame. Just let us know your preferences, and we’ll work with you to find the best delivery window that suits your schedule. We're all about making things easy and stress-free for you

If you need to make changes or cancel your order, just reach out to us as soon as possible. You can give us a call or send us a message on 0493838521, and we’ll do our best to accommodate your request. We understand that plans can change, and we're here to help make the process as smooth as possible

If the recipient isn’t available to receive their order, we will take care to leave it in a safe and secure spot, ensuring it stays fresh and protected. If that’s not possible, we’ll reach out to you to arrange a convenient redelivery time. If out of town, a second delivery fee may incur. Please note alcohol will never be left with an order.

No, we don’t have a minimum spend for weddings because we believe everyone deserves beautiful flowers on their special day! We’re here to help you create the perfect floral arrangements that fit your vision and budget, so don’t hesitate to reach out—we’re excited to bring your dream wedding to life!

To keep your flowers looking their best, trim the stems every 2 days, place them in clean water and change after fresh cut, please also keep them away from direct sunlight and heat.

If your flowers arrive damaged, please take photos and contact us right away! We want to ensure you're completely satisfied with your order. Just send us a message or give us a call within 24 hours, and we’ll work quickly to resolve the issue, whether it’s through a replacement or a refund. Your happiness is our top priority, and we’re here to help